Services marketing (Record no. 87175)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00739nam a22002297a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | NITIL |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220406122310.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220310b ii ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978007066007 |
| Price | Rs. |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | NITIL |
| Transcribing agency | NITIL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 23rd ed. |
| Classification number | 658.834 |
| Item number | Z48S |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Zeithaml, Valarie A. |
| 9 (RLIN) | 4835 |
| 245 ## - TITLE STATEMENT | |
| Title | Services marketing |
| Remainder of title | Integrating customer focus across the firm |
| Statement of responsibility, etc. | Valarie A. Zeithaml and others |
| 250 ## - EDITION STATEMENT | |
| Edition statement | fourth |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Tata Mcgraw Hill |
| Date of publication, distribution, etc. | 2009 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxix, 743p. ; 23cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | MANAGEMENT,MANAGEMENT OF MARKETING, COSUMER RESEARCH |
| 9 (RLIN) | 4997 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Bitner, valarie A. |
| 9 (RLIN) | 4836 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Gremler, Dwayner D. |
| 9 (RLIN) | 4837 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Pandit, Ajay |
| 9 (RLIN) | 4838 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not withdrawn | Available | Dewey Decimal Classification | Not damaged | Available for loans | English Books | NITI Aayog Library | NITI Aayog Library | 10/03/2022 | 658.834 Z48S | C20999 | 10/03/2022 | 10/03/2022 | Books |
