Normal view MARC view ISBD view

Know your customer (Record no. 56218)

MARC details
000 -LEADER
fixed length control field	00702nam a2200181Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	190327s9999\|\|\|\|xx \|\|\|\|\|\|\|\|\|\|\|\|\|\| \|\|und\|\|
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	1-55788-553-1
040 ## - CATALOGING SOURCE
Original cataloging agency	NITIL
Transcribing agency	NITIL
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number	21st
Classification number	658.812
Item number	W893K
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Woodruff, Robert B
245 #0 - TITLE STATEMENT
Title	Know your customer
Remainder of title	new aproach to understanding customer value and statisficati
Statement of responsibility, etc.	Robert B Woodruff
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	Masschusetts
Name of publisher, distributor, etc.	Blackwell Publisher
Date of publication, distribution, etc.	1996
300 ## - PHYSICAL DESCRIPTION
Extent	xvii, 338p.
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title	The blackwell business dimensions in total quality series/ ed by Michael J Shall
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer's preferences; Customer statisfication; Quality of prodcuts; Marketing-Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Gardial, Sarach Fisher
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Books

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Home library	Current library	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type
Not withdrawn	Available		Not damaged	Available for loans	NITI Aayog Library	NITI Aayog Library	04/04/2019		658.812 W893K	137641	04/04/2019	04/04/2019	Books