| 000 | 00739nam a22002297a 4500 | ||
|---|---|---|---|
| 999 |
_c87175 _d87175 |
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| 003 | NITIL | ||
| 005 | 20220406122310.0 | ||
| 008 | 220310b ii ||||| |||| 00| 0 eng d | ||
| 020 |
_a978007066007 _cRs. |
||
| 040 |
_aNITIL _cNITIL |
||
| 082 |
_223rd ed. _a658.834 _bZ48S |
||
| 100 |
_aZeithaml, Valarie A. _94835 |
||
| 245 |
_aServices marketing _bIntegrating customer focus across the firm _cValarie A. Zeithaml and others |
||
| 250 | _afourth | ||
| 260 |
_aNew Delhi _bTata Mcgraw Hill _c2009 |
||
| 300 | _axxix, 743p. ; 23cm | ||
| 650 |
_aMANAGEMENT,MANAGEMENT OF MARKETING, COSUMER RESEARCH _94997 |
||
| 700 |
_aBitner, valarie A. _94836 |
||
| 700 |
_aGremler, Dwayner D. _94837 |
||
| 700 |
_aPandit, Ajay _94838 |
||
| 942 |
_2ddc _cBKS |
||