000 00423nam a2200157Ia 4500
008 190329s9999||||xx |||||||||||||| ||und||
020 _a9780712655237
040 _aNITIL
_cNITIL
082 _221st
_a158.5
_bU81G
100 _aUry, William
245 0 _aGetting past no
_bnegotiating with difficult people
_cWilliam Ury
260 _aLondon
_bRandom House
_c1991
300 _a161p.
650 _aNEGOTIATING
942 _cBKS
999 _c78730
_d78730