| 000 | 00395nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 190329s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_aNITIL _cNITIL |
||
| 082 |
_221st _a658.3152 _bN331E |
||
| 100 | _aNayar, Vineet | ||
| 245 | 0 |
_aEmployees first, customers second _bturning conventional management upside down |
|
| 260 |
_aBoston _bHarvard Business Press _c2010 |
||
| 300 | _a198p. | ||
| 942 | _cBKS | ||
| 999 |
_c72632 _d72632 |
||