| 000 | 00544nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 190328s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a92-64-11627-3 | ||
| 040 |
_aNITIL _cNITIL |
||
| 082 |
_221st _a331.793 _bO68P |
||
| 110 | _aOrganisation for Economic Co-operation and Development (Paris) | ||
| 245 | 0 |
_aPolicies for innovation in the service sector _bidentification and structure of relevant factors |
|
| 260 |
_aParis _bOECD _c1977 |
||
| 300 | _a235p. | ||
| 650 | _aCivil service position; Customer service; Customer relation | ||
| 942 | _cBKS | ||
| 999 |
_c2391 _d2391 |
||