00739nam a22002297a 4500 87175 87175 NITIL 20220406122310.0 220310b ii ||||| |||| 00| 0 eng d 978007066007 Rs. NITIL NITIL 23rd ed. 658.834 Z48S Zeithaml, Valarie A. 4835 Services marketing Integrating customer focus across the firm Valarie A. Zeithaml and others fourth New Delhi Tata Mcgraw Hill 2009 xxix, 743p. ; 23cm MANAGEMENT,MANAGEMENT OF MARKETING, COSUMER RESEARCH 4997 Bitner, valarie A. 4836 Gremler, Dwayner D. 4837 Pandit, Ajay 4838 ddc BKS 0 0 ddc 0 0 ENGBks NITIL NITIL 2022-03-10 0 658.834 Z48S C20999 2022-03-10 00:00:00 2022-03-10 BKS