TY - BOOK AU - Anderson, James C. AU - Narus, James A. TI - Business market management: Understanding, creating and delivering value SN - 9788131708064 U1 - 658.8 23rd ed. PY - 2008/// CY - South Asia PB - Dorling Kingdersley KW - MANAGEMENT OF MARKETING , MARKETING OF SERVICE, BUSINESS MANAGEMENT, ER -