00331nam a2200109Ia 4500008004100000040001700041082002900058100002200087245005200109260004600161300001400207190329s9999||||xx |||||||||||||| ||und||  aNITILcNITIL  221sta381.3402654bR215C  aRao, Rajyalakshmi 0aConsumer is kingbknow your rights and remedies  aNew DelhibUniversal Law Publishingc2009  axxv,355p.