@book{65664,
	author = {Kumar Sanjay},
	title = {Total quality management in college libraries in north campus of university of Delhi},
	publisher = {University of Delhi},
	year = {2002},
	address = {Delhi},
	note = {A Dissertation submitted to the university of Delhi in partial fulfiment of the requirements for the award of the degree of master of Philosophy in Library and Information Science 2002}
}