TY - BOOK AU - Dhawan, S M (Ed.) ED - Indian Library Association (Delhi) TI - Quest for quality: strategies and applications in library and information services: ILA seminar papers, 46th All India Library Conference, Ahmedabad, 3-6 January, 2001 SN - 81-85216-35-5 U1 - 025.1 21st PY - 2001/// CY - Delhi PB - ILA KW - Library science; Information science; Total quality management; Management; Libraries-Quality control ER -