025.1
I39Q
           Dhawan, S M (Ed.)
               Quest for quality strategies and applications in library and information services: ILA seminar papers, 46th All India Library Conference, Ahmedabad, 3-6 January, 2001 \ S M Dhawan - Delhi : ILA, 2001.
               xxxvi, 868p.
                ISBN: 81-85216-35-5

141110
                Subjects: Library science; Information science; Total quality management; Management; Libraries-Quality control.