Baveja, Arun (Ed.) creator text xx Delhi Kalpaz 2000 9999 monographic und vi, 283p. Information is important, we cannot operate without it. But more than this, we are discovering our ability to process it. This book will prove highly informative to all the media persons and general public alike. Arun Baveja Information technology; Knowledge management 004 B571I 81-7835-000-9 NITIL 190327