APA
Lovelock C., Chatterjee J. & Wirtz J. (2010). Services marketing. Delhi: Pearson Publications.
Chicago
Lovelock Christopher, Chatterjee Jayanta and Wirtz Jochen. 2010. Services marketing. Delhi: Pearson Publications.
Harvard
Lovelock C., Chatterjee J. and Wirtz J. (2010). Services marketing. Delhi: Pearson Publications.
MLA
Lovelock Christopher, Chatterjee Jayanta and Wirtz Jochen. Services marketing. Delhi: Pearson Publications. 2010.