APA
India. Ministry of Personnel P. G. a. P. D. o. A. R. a. P. G., . (1997). Inititatives and best practices of government of India for effective and responsive administration. New Delhi: Ministry of Personnel, Public Grievances and Pensions.
Chicago
India. Ministry of Personnel Public Grievances and Pension Department of Administrative Reforms and Public Grievances, . 1997. Inititatives and best practices of government of India for effective and responsive administration. New Delhi: Ministry of Personnel, Public Grievances and Pensions.
Harvard
India. Ministry of Personnel P. G. a. P. D. o. A. R. a. P. G., . (1997). Inititatives and best practices of government of India for effective and responsive administration. New Delhi: Ministry of Personnel, Public Grievances and Pensions.
MLA
India. Ministry of Personnel Public Grievances and Pension Department of Administrative Reforms and Public Grievances, . Inititatives and best practices of government of India for effective and responsive administration. New Delhi: Ministry of Personnel, Public Grievances and Pensions. 1997.
